Those who think they got banned unjustly can always start afresh and begin on a clean slate or migrate to alternatives or keep pursuing the social media company to rethink the suspension. Already, Twitter is facing heat from some Indian liberal twitterati who are proposing mastodon as an alternative because a notable name in their ranks is under suspension and they are unhappy that so many right-wing hate spewing accounts continue to operate without any restraint. But it cannot attempt to please everyone. In the process Fb or Twitter may end up upsetting users on all sides of the divide. Many people are coming around to the conclusion that social media firms must only run commercial operations to the extent that they can keep it sanitised. If you can’t deal with complaints you have no reason to run a moneymaking enterprise.
Appointing enough personnel in their response teams and improving machine learning techniques cannot wait another day. If Fb is offering support for Malayalam comments it must also have means to stop those who post vile comments in that language. For all of Facebook’s claims of artificial intelligence and fact checkers I am yet to see any of it in evidence on its site where thousands and lakhs of misogynists are still running riot.įor example, the Malayalam Fb universe is famous for comic memes and infamous fo particularly vicious hate comments. While I worry that any attempt to regulate social media will also become an onslaught on bona fide criticism of the powers that be, this is where companies need to step into the act before government or judiciary conceives draconian provisions. Recently, Chief Justice of India-designate SA Bobde commented on this aspect, though he seemed more irritated by the “harassment” of brother judges.
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The comments sections of news websites and responses to celebrity Fb posts and tweets offer ample evidence of the blatant subversion of free speech that wears out decent people, even the thicker skinned ones with the courage to choose politics as a vocation. Far from the promise of becoming a force for good and human bonding it has exacerbated our worst tendencies and offered a voice to the meanest among us: bullies, misogynysts and partisans. Reports indicating that 50 British MPs, many of them women, are opting out of electoral politics, tired of online abuse and harassment is testimony to what social media has ended up becoming.
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